FAQ

Frequently Ask Questions

Orzai is a unisex clothing brand that blends style, comfort, and quality. Our collections include trendy, traditional, and casual wear designed to suit everyone.

You can shop directly from our official website: www.orzai.shop or through our verified social media pages.

Yes, we ship worldwide. Shipping rates and delivery times vary depending on your location.

• Inside Bangladesh: 2–5 business days
• International: 7–14 business days (depending on courier service)
We accept:
  • Cash on Delivery (inside Bangladesh)
  • Debit/Credit Cards
  • Mobile Banking (bKash, Nagad, Rocket)
  • PayPal (for international customers)
 

Yes. Most of our collections are designed to be unisex, including casual wear, polo shirts, and accessories. Some traditional outfits may be gender-specific, but we aim for inclusivity.

Each product page includes a size chart for accurate measurement. If you’re unsure, feel free to contact us with your height and weight for personalized help.

Yes. We accept returns and exchanges within 7 days of delivery if:
  • The item is unused/unworn.
  • The tag and packaging are intact.
  • You received a wrong or defective product.
  • Wash inside out with mild detergent.
  • Avoid bleach.
  • Machine wash in cold water.
  • Iron on low heat (do not iron directly on prints).
  • Email: orzai.clothingbrand@gmail.com
  • Instagram: @orzai_bd
  • Facebook: Orzai 
  • Phone: 01601368985